TERMS OF USE

Welcome to Calibre Signs. By accessing or using our website (the "Site") or any of the services provided by Calibre Signs ("we", "us", "our"), you agree to be bound by these Terms of Use ("Terms"). Please read them carefully before using our Site.

If you do not agree to these Terms, please do not use our Site.

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1. Use of the Site

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You may use our Site only for lawful purposes and in accordance with these Terms. You agree not to:

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• Use the Site in any way that violates applicable laws or regulations
• Attempt to gain unauthorized access to any part of the Site or related systems
• Use any device, software, or routine that interferes with the proper functioning of the Site
• Post or transmit any content that is unlawful, harmful, threatening, abusive, defamatory, or otherwise objectionable
• Impersonate any person or entity or falsely state or misrepresent your affiliation with any person or entity
• Use the Site for any commercial purpose without our express written consent

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2. Intellectual Property

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All content on the Site, including text, graphics, logos, icons, images, and software, is the property of Calibre Signs or its content suppliers and is protected by Canadian and international copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works of any content from this Site without our prior written consent.

Portfolio and Marketing Use: By engaging our services, you grant Calibre Signs the right to photograph completed signage projects and use such images in our portfolio, marketing materials, and website, unless you specifically request otherwise in writing.

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3. Signage Services and Project Terms

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3.1 Quotes and Estimates

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• Information provided on this Site is for general information only and does not constitute a binding quote or agreement
• All requests for signage, design, manufacturing, or installation services are subject to review and acceptance by Calibre Signs
• Formal quotes are valid for 30 days from the date of issue unless otherwise specified
• We reserve the right to refuse service, cancel orders, or revise estimates due to pricing errors, material changes, or other unforeseen circumstances

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3.2 Design and Approval Process

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• All designs require client approval before production begins
• Changes to approved designs may result in additional charges and project delays
• Client is responsible for providing accurate specifications, dimensions, and installation requirements
• Calibre Signs is not responsible for errors resulting from inaccurate client-provided information

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3.3 Manufacturing and Materials

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• All signage is manufactured to industry standards using quality materials
• Material substitutions may occur due to availability, with client notification when possible
• Custom signage orders are non-refundable once production has commenced
• Production timelines are estimates and may vary due to material availability, weather, or other factors beyond our control

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3.4 Installation Services

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• Installation is subject to site conditions, permits, and accessibility
• Client is responsible for obtaining necessary permits and approvals unless otherwise agreed in writing
• Installation may be delayed due to weather conditions, site access issues, or safety concerns
• Additional charges may apply for site preparation, structural modifications, or unforeseen complications

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3.5 Payment Terms

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• Payment terms will be specified in individual project agreements
• Overdue accounts may be subject to interest charges and collection fees
• Ownership of signage remains with Calibre Signs until full payment is received

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4. User Submissions

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If you submit any materials (e.g., contact forms, quote requests, designs, or feedback) through the Site, you grant Calibre Signs a non-exclusive, royalty-free license to use, reproduce, and adapt such content for the purpose of responding to your request or fulfilling your order.

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You represent and warrant that:

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• You have the right to submit the content
• Your submission does not violate third-party rights or applicable laws
• Any logos, trademarks, or copyrighted materials you provide are properly licensed for use

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5. Warranties and Guarantees

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5.1 Signage Warranty

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• Calibre Signs warrants its workmanship for a period of one (1) year from installation date
• Material warranties are subject to manufacturer specifications and conditions
• Warranty does not cover damage from vandalism, natural disasters, normal wear and tear, or misuse
• Warranty claims must be reported within 30 days of discovery

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5.2 Installation Warranty

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• Installation work is warranted for six (6) months from completion date
• Warranty covers defects in workmanship under normal use and conditions
• Does not cover damage from extreme weather, structural issues, or third-party interference

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6. Third-Party Links

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The Site may contain links to third-party websites. These links are provided for your convenience only. Calibre Signs does not endorse or assume responsibility for the content, policies, or practices of any third-party sites.

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7. Disclaimer of Warranties

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THE SITE AND ITS CONTENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. CALIBRE SIGNS MAKES NO REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE SITE'S OPERATION, CONTENT, OR SERVICES. WE DO NOT WARRANT THAT THE SITE WILL BE ERROR-FREE, SECURE, OR UNINTERRUPTED.

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8. Limitation of Liability

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TO THE MAXIMUM EXTENT PERMITTED BY LAW, CALIBRE SIGNS SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO:

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• Your use or inability to use the Site
• Any signage products or services provided
• Delays in manufacturing or installation
• Site conditions or permit issues
• Third-party actions or omissions

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IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED THE AMOUNT PAID BY YOU FOR THE SPECIFIC SERVICE OR PRODUCT GIVING RISE TO THE CLAIM.

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9. Force Majeure

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Calibre Signs shall not be liable for any delay or failure to perform due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, government actions, and labor strikes, material shortages, or other unforeseeable events. These Terms, together with our Privacy Policy and any specific project agreements; constitute the entire agreement between you and Calibre Signs regarding your use of the Site and our services.

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10. Cancellation and Refund Policy

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• Orders may be cancelled before production begins with written notice
• Cancellation fees may apply for design work completed
• Custom orders cannot be cancelled once production has commenced
• Refunds are subject to our discretion and specific project circumstances

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11. Privacy and Data Protection

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Your privacy is important to us. Please review our Privacy Policy, which governs the collection and use of your personal information in connection with your use of the Site and our services.

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12. Severability

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If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

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13. Entire Agreement

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These Terms, together with our Privacy Policy and any specific project agreements, constitute the entire agreement between you and Calibre Signs regarding your use of the Site and our services.

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14. Changes to Terms

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We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be posted on this page with an updated "Effective Date." Your continued use of the Site after such changes constitutes your acceptance of the revised Terms.

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15. Governing Law and Jurisdiction

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These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Ontario.

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16. Contact Us

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If you have any questions about these Terms, please contact us at:

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Calibre Signs
Email: info@calibresigns.com
Phone: +1 877-215-3343
Mail: 600 Garden St, Whitby, ON L1N 7B3

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